Manuals
MAINTENANCE OF YOUR FIREPLACE
Here are some tips in order to keep your fireplace in pristine condition. BUT please note when using house hold cleaning products do a test patch in an inconspicuous area of your fireplace to ensure that no staining occurs. Special polishes and cleaning products are available in our shops just ask for advice.
MARBLE SURROUND
Clean with general household cleaning polish i.e. Mr. Sheen, using a soft cloth. For more stubborn stains caused through the spillage of wine etc use a cleaning detergent such as Flash, then repeat as above with household polish. There is no guarantee against staining.
LIMESTONE HEARTH & SURROUNDS
Clean with warm soapy water using mild household detergent such as soap flakes, once clean, wipe down with a clean damp cloth. It is important that strong household detergents and abrasive cleaners are not used, as this will damage the finish on the stone. There is no guarantee against staining. The hearth will stain when burning solid fuel.
BLACK SLATE HEARTH
Generally clean with slate oil or household polish as above. Alternatively use spray oil such as WD40 for minor scratches but this does tend to smell.
CAST IRON FIREPLACES & INSERTS
Clean with spray oil such as WD40, this will help to protect the metal against rust. Moisture is produced by the burning of a gas fire and rust is likely to form. This is normal and not a problem, the level of moisture is increased when burning solid fuel. Polishing with WD 40 and fine wire wool to remove any rust stains is highly recommended on a periodic basis. The areas close to the burning area are subject to ‘tempering’ which is discolouration of the metal, this is normal and the level of discoloration increases when burning solid fuel. Burn small fires initially to temper the metal slowly.
CERAMIC TILES
To clean ceramic tiles use washing up liquid. Never apply a damp cloth to the tiles while they are still hot as it may cause them to crack. When the tiles are dry lightly polish with a soft duster.
BRASS TRIMS
Brasso, or any equivalent products are best for cleaning brass on fireplaces. Always use a soft cloth to avoid scratching the brass.
GAS EFFECT FIRE & CHIMNEY SWEEPING
Please refer to the manufacturer’s operating instruction enclosed.
The gas fire must be serviced on a 12 monthly basis by a RGI approved engineer.
All chimneys must be swept at least once a year and if your appliance is used continuously throughout the year more frequent sweeping is recommended.


